who contacts the Company

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Here's what you could write: a joke about hotels in general or your local traditions (ex: “What's the problem with booking a hotel room in space? The price would be astronomical!” ) information on traffic or construction sites in the city (if you are in a metropolis) weather forecast for the day (maybe in an ironic way!) advice on how to spend the day in an alternative way (excursions, visits to nearby museums, etc.) Cheer up, inform and make your guests feel important: they will miss your messages when they wake up after their stay at your hotel. 5. Holidays over? WhatsApp Marketing for hotels continues! customer leaving hotel For our web agency in Forlì Cesena, customer loyalty is very important and, I imagine, the same goes for your guests.


As also suggested by Valeria Melis of MyComp , you can (must) use WhatsApp Marketing for hotels even after the customer has left your property. Perhaps the concept of remarketing canada business email list in this case is a bit excessive: it is much better to talk about loyalty since we are talking about human relationships and emotions and sensations experienced during your guests' stay. You choose what you prefer to call this relationship, the important thing is that the bond between you and your customer does not end. Annoying your guests with constant promotions, however, is not only counterproductive, but goes against WhatsApp Business policy : “The Company may not send advertising, promotional or marketing messages outside of the 24-hour window […].




You may respond to a person following an advertisement placed outside of a WhatsApp chat, as long as such advertising does not violate the Sales Policy.” So use this tool to make your closeness felt without being directly and explicitly promotional: send nice Christmas greetings with genuine photos of your hotel staff, Let us know the opening dates of the new season and hope to see your guests again inform about the news you have prepared for your customers (new services, animations, etc.) send the calendar of upcoming events or fairs in your city Last tip: invite your guests to leave a review of your hotel on TripAdvisor.