Enter the URL of the Contacts tab (or something similar) in the appropriate field.
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Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
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Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you the 5 most valuable numbers (south korean tv series) documents that we have developed for our clients.
Download for free and implement today:
How to find out the 5 key marketing metrics in your company?
Step-by-step calculation template with fields where you can insert your data
How to make a KPI for a sales manager based on his work results?
Current template for calculating KPI for sales manager
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
Cold Lead Processing Script Template
A checklist of ready-made questions for engaging cold clients
7 Profitable Marketing Strategies Examples
Will help increase customer flow by at least 30%
Download the collection for free
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Implementation of cart saving and support during purchase formation
According to statistics, users leave 68% of their shopping carts without completing their order. A significant increase in the number of orders is possible if you interest visitors who have been in the shopping cart for a certain amount of time.
Implementation of cart saving and support during purchase formation
Source: shutterstock.com
Enter the URL of the Cart page in the special field and activate the action. There is reason to believe that Chatra will be the most useful tool here!
Online Visitor List
Browse your guests online on your website and initiate a chat manually. Reach out to those you consider key or those you suspect need support. Don’t be afraid to be persistent – visitors appreciate individual attention.
Decide what information about your visitors is displayed: location, current page, where they came from, operating system/browser, and so on.
Visitors you've already interacted with are highlighted in gray in the list, while those you're currently in conversation with are highlighted in pale green.
When activating chat windows or receiving automessages, icons will be visible in the Status section for each visitor. The number of visitors in the section directly depends on the number of paid employees: each employee provides 10 visitors.
Interactive robot for communication
Interaction with the chatbot occurs as follows: the user is shown an automatic message with a request or offer, and the user can choose from several response options.
Depending on the option selected, the robot provides the next automatic message, followed by a new set of response options.
This process, referred to as a "script," continues until the message chain is broken, or until the user decides to contact an operator, in which case they will be transferred to a live person from your support team.
To create your own bot history, you need to go to the "Automatic objections" section and activate the "New event" function.
Come up with an AI opening line where you can greet the visitor and ask them what wishes or plans they have for the future. Remember that you can't skip this step - without the opening line, the event won't start.
After that, in the "User Response" section, fill the bubbles with the visitor's response options. If there are more than two options, don't forget to click the "+Add user response" button.
The event process can be developed according to the user's chosen answer. To perform this procedure, you should successively click on the suggested answer options and then enter the message text in the corresponding field, which the bot will automatically show to the user if this option is selected. After that, you can offer new answers to the visitor.
The bot allows various formatting in its texts, such as creating hyperlinks, bolding, or italicizing text. See the reminders on the right for tips on how to do this.
Interactive robot for communication
Source: shutterstock.com
If you skip the bot's replica without further response from the visitor, the process will end. In this case, the bot will automatically send a final message, which can be activated in the settings below.
By default, the content marked in gray will be sent, but you can formulate your own version in the specified field. After the final message, the visitor will see a button to restart the scenario.
Continue the interaction for the remaining reactions from the visitor in a similar manner. It is important to review all the points with the visitor's responses to ensure that the script continues accordingly.
In order to ensure the possibility of instant communication between the visitor and the operator, it is recommended to leave the bot message field empty.
If the visitor selects this response option, he will be automatically sent to the chat, which will result in the operators receiving a notification about a new message and the opportunity to provide advice to the client.
Before placing the bot on the main page, do not forget to save the script by clicking the "Save" button at the bottom of the screen.