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Download the map "11 scenarios for using a Telegram bot for online services"
Warm up
Carrot quest helps to warm up users from the database to motivate them to leave a request. Mechanics with welcome chains and mass warming up mailings were shown.
Scenario: Warming up users with a welcome chain
The goal of the script is to introduce users to the service, its advantages, and motivate them to leave a request.
How the script works
A user who has not yet made a purchase from you subscribes to the newsletter.
He receives the first letter immediately after subscribing.
The rest of the welcome chain letters arrive every 1–3 days.
In the last letter of the welcome chain, the user receives a special offer, which should motivate him to leave a request for a consultation with a manager or immediately pay for a subscription.
You can send a welcome chain either via email or in a Telegram bot.
Warming up users with a welcome chain
Soon in Carrot quest it will be possible to send messages at the optimal time when the user is most likely to read it.
For example, you set up a message to be sent 24 hours after a trigger event. The system will automatically reschedule the sending if the sending time falls on:
working hours from 9:00 to 18:00;
evening after 9 pm;
weekend.
If the user receives the message at a time convenient for him, when list of spain cell phone number nothing distracts him, then the likelihood of reading it will be higher.
The function will help to increase the open rate in all communication channels:
in email,
in Telegram,
in WhatsApp,
in mobile push notifications,
in SMS.
Mechanics: mass warm-up mailings
Scenario: Warming up users with mass mailings
The purpose of the scripts is to simultaneously inform all subscribers or a specific segment about promotions, updates or webinars.
How to set up a scenario
Mechanics: welcome series of letters
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