By integrating your CRM with WhatsApp Business,

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Order Confirmation: Send an automated message to confirm your customers' orders, including details such as the order number, products ordered, and estimated delivery date. Appointment Reminders: Schedule an automatic message to remind your clients about their scheduled appointments, including the date, time, and location. Answers to frequently asked questions: Create templates to quickly answer common questions, such as information about your products, return policies, or accepted payment methods. Special Promotions: Send mass messages to inform your customers about exclusive promotions, discounts or flash sales. Get the most out of your Whatsapp templates To take your mass mailing management to the next level, you may want to consider integrating a CRM system.



A CRM allows you to centralize and czech republic phone number list organize all of your customers' relevant information, including contact details, purchase history, previous interactions, and more. you can take even more advantage of using message templates as follows: Advanced Personalization : Using the information stored in your CRM, you can create even more personalized message templates. Smart Automation: By integrating with a CRM, you can automate mass mailings more intelligently. You can set up rules and conditions based on data stored in the CRM to send specific messages at key times or situations.



For example, you can schedule a birthday greeting or send product recommendations based on past purchases. Track interactions: By using a CRM in combination with WhatsApp Business, you can record and track interactions with customers. This includes messages sent, responses received, queries resolved, and more. Integrating with the CRM allows you to have a complete record of communications with each customer, making it easier to track and personalize future interactions. Improved analytics and reporting: By combining CRM data with the results of your mass mailings, you can obtain more detailed analytics and reporting.