Challenge Sales by Phone Challenge selling is vietnam telegram focused on active interaction and challenging the client’s existing ideas: Teaching: Start by teaching the client something new related to their business. Personalization: Highlight how your solution is unique to your business. Control. Establish control over the conversation by suggesting specific actions and conclusions. Stages of telephone sales To successfully complete a transaction, it is important to follow a sequence of actions that helps gradually bring the client closer to the purchase. Each stage requires attention to detail, adaptation to a specific situation.

Establishing contact At this stage, it is important to quickly establish contact with the future buyer. Introduce yourself, explain the purpose of the call, and let them know that you value their time. Start with questions that will help them understand that the conversation will be useful and interesting. Make sure that your greeting sounds friendly and confident to create a positive first impression and set the stage for a constructive dialogue. Identifying needs Once you have established a connection, move on to identifying needs.