Augmented reality
Augmented reality allows you to sell tour packages in an immersive way, encouraging people to want to live that experience.
Additionally, this tool can provide real-time information about destinations, local business hours, flight schedules, weather conditions, and more.
The idea is to offer a preview of the destination, hotels and tourist attractions before booking.
Stop for a second and think about your audience's most frequently asked philippines cp number questions; through the chatbot, we can answer these questions more quickly and with the same quality as human service.
Furthermore, let's suppose that you send the answer to the question and right below it you include the support hours of the agents, or you inform that in 1 hour the user will receive the support they need.
The experience will certainly be more positive.
Voice-based digital assistance
Voice recognition is already seen through devices such as Alexa developed by Amazon, and has won over thousands of people.
This can be included in physical locations such as rooms and reception to provide tourist information; robots are there to assist humans and we should use them to our advantage.
Personalized trips through data collection
Offering recommendations throughout the purchasing journey can increase the chances of loyalty; to put this action into practice we need to analyze the data we have and collect information from users when they browse our website through cookies.
The questions sent by each customer can also serve as a basis for future recommendations.
Loyalty programs
There are several actions that we can perform via chatbot to develop a loyalty program.
Rewards must be attractive and we need to understand the desires of the target audience through online tracking, transaction history and preferences.
This way, we can ensure that more customers are retained.
Price and demand forecasts
If we know people's purchasing habits, it's easier to send forecasts that are attractive to them. Or, if a customer wants to travel to Europe in May and is looking for airline tickets, we can schedule messages to be sent whenever a new offer is available.