3 Types of Hot Call Script
Posted: Mon Dec 23, 2024 2:18 pm
The purpose of such calls is not to sell a service/product, but to maintain a long-term relationship with your client, to show yourself in a favorable light in comparison with competitors and to strengthen a positive communication experience.
Hot escort calls
Hot escort calls
To make your escort call effective, follow saudi sample mobile number these rules:
remind the person about your company;
ask a leading question, inquire how things are going;
ask to share their impressions of the product;
offer your client support from your side;
find out if you can call him again within a week;
say goodbye.
Escort calls are short in duration: a brief introduction and a few questions on the matter.
Example of a support call script :
Script stage Script Actions
Greetings - Sergey Nikolaevich? Hello! This is your manager, Anton Rasskazov, you picked up your car from our showroom this morning! Do you still remember me? (In a friendly, slightly joking manner).
Interest in the client's affairs — I’m calling to find out how you got home, is everything okay?
Let's find out the impression of the products - Excellent! What impression does the car make? What did your loved ones say about it?
We inform you of the purpose of your call - Sergey Nikolaevich, if you have any questions about the car, you can call me at any time, I will be happy to help you!
Let's arrange the next call - Sergey Nikolaevich, I'll call again in a few days, just to ask how your car is, maybe you'll have some questions, do you mind?
Saying goodbye - Good evening, Sergei Nikolaevich! Goodbye.
Hot escort calls
Hot escort calls
To make your escort call effective, follow saudi sample mobile number these rules:
remind the person about your company;
ask a leading question, inquire how things are going;
ask to share their impressions of the product;
offer your client support from your side;
find out if you can call him again within a week;
say goodbye.
Escort calls are short in duration: a brief introduction and a few questions on the matter.
Example of a support call script :
Script stage Script Actions
Greetings - Sergey Nikolaevich? Hello! This is your manager, Anton Rasskazov, you picked up your car from our showroom this morning! Do you still remember me? (In a friendly, slightly joking manner).
Interest in the client's affairs — I’m calling to find out how you got home, is everything okay?
Let's find out the impression of the products - Excellent! What impression does the car make? What did your loved ones say about it?
We inform you of the purpose of your call - Sergey Nikolaevich, if you have any questions about the car, you can call me at any time, I will be happy to help you!
Let's arrange the next call - Sergey Nikolaevich, I'll call again in a few days, just to ask how your car is, maybe you'll have some questions, do you mind?
Saying goodbye - Good evening, Sergei Nikolaevich! Goodbye.