IP-PBX Asterisk
Posted: Tue Dec 24, 2024 2:48 pm
Content
What are the features of IP-PBX Asterisk
Hardware requirements and security
Main functional capabilities
Benefits of Asterisk
Asterisk Implementation
Disadvantages of Asterisk
Transition to UIS and unification of solutions
Asterisk is a software PBX for IP telephony. This service has all the capabilities of a regular office PBX.
The software was released in 2004 by Mark Spencer's Digium jamaica phone numbers and quickly became popular with businesses around the world. Asterisk is open source, so the software can be expanded. Asterisk IP PBX supports a large number of VoIP protocols and allows you to use voice mail, interactive voice menu, call recording, call forwarding and other functions. Many still call the solution "Asterix IP telephony". Remember the correct spelling of "Asterisk", the product "Asterix IP telephony" does not exist on the market. If you type "Asterix", you may not open the desired telephony - the search will show you that it is a cartoon character.
What are the features of IP-PBX Asterisk
The main features of the software PBX for IP telephony – the Asterisk telephone station:
This IP-PBX is free.
Modern VoIP equipment can be successfully used to work with Asterisk.
The software has all the capabilities of traditional IP-PBX – voice menu, integration with CRM, etc.
The administrator can add necessary functions not provided by the basic package.
You can reload certain modules without stopping the application from running.
Asterisk installation is performed on computers with the Linux operating system.
The software can successfully operate in conjunction with any IP telephony provider.
Initially, IP telephony Asterisk supports IP protocols H.323, SIP, SCCP, partially MGCP, and you can add any others. Asterisk also has its own IAX/IAX2 protocol.
Hardware requirements and security
Here it is necessary to say first of all that the system resource requirements of the software PBX for IP telephony Asterisk are low, the software can work even on a weak computer. This eliminates the need to spend money on expensive hardware. The processor may not be the most powerful, and the minimum amount of RAM is 2 GB.
This is certainly not a reason to go to extremes and trust a computer that is too old. If the software freezes, the company will be left without communication with clients. The right decision would be to run the PBX on fault-tolerant hardware.
For calls, you can use:
IP phones;
regular phones with IP gateway;
computers with software for calls;
smartphones with an application.
Asterisk telephony is protected from hacking and attacks on open ports. When used offline, data confidentiality is ensured.
Main functional capabilities
IP telephony Asterisk gives businesses many useful functions and tools:
Multichannel – simultaneous reception of a large number of calls.
Integration with a CRM system for quickly obtaining information about a client during a call.
Recording conversations to monitor employees and analyze customer complaints.
Placing multiple telephone lines on one SIP login.
Connecting any virtual numbers, including regional or 8-800.
Interactive voice menu (IVR) for quick connection of the client with a specific department.
Voice greeting, customizable according to individual scenario.
Creating voice messages for operators if a subscriber has been waiting for a response for a long time.
Customizable queue of incoming calls and distribution between operators.
Benefits of Asterisk
Among the main advantages, savings are certainly highlighted. Buying a “hardware” telephone station costs several times more. You can connect to the company’s internal networkremote office, located even in another country - and all this is free. You only have to pay for the Internet and for the services of IP providers. As a communication provider, you can choose any provider - both VoIP and analog.
The number of numbers and channels supported by the PBX for IP telephony,unlimited, so a company of any size can be equipped with telephony.
They give a serious advantageflexibility and scalability, which distinguish this software IP-PBX. With a conventional PBX, increasing the number of users or adjusting functionality may require complex settings and purchasing new equipment.
Increase sales with the UIS communications platform
A reliable cloud telephony operator: own number capacity and technical support No. 1 on the market.
Manage communications, control employees, automate and increase sales.
Our own end-to-end analytics system will improve the efficiency of marketing and link it with sales.
Get a consultation
Asterisk Implementation
You will face several dilemmas. First, there are 2 options for implementing a software PBX. The main option is"flat" Asterisk, which is controlled via the command line. Another way isAsterisk telephonywith a web interface (there are many interfaces today). The first is more flexible, the second is more transparent in terms of settings. For sales departments with a complex call queue scheme, it is recommended to use the "flat" version.
The second dilemma is what to choose as a platform for Asterisk: your own local server or a cloud PBX. If you want to work with IP telephony on your own capacities, make sure that your equipment is in good working order and up-to-date.
What are the features of IP-PBX Asterisk
Hardware requirements and security
Main functional capabilities
Benefits of Asterisk
Asterisk Implementation
Disadvantages of Asterisk
Transition to UIS and unification of solutions
Asterisk is a software PBX for IP telephony. This service has all the capabilities of a regular office PBX.
The software was released in 2004 by Mark Spencer's Digium jamaica phone numbers and quickly became popular with businesses around the world. Asterisk is open source, so the software can be expanded. Asterisk IP PBX supports a large number of VoIP protocols and allows you to use voice mail, interactive voice menu, call recording, call forwarding and other functions. Many still call the solution "Asterix IP telephony". Remember the correct spelling of "Asterisk", the product "Asterix IP telephony" does not exist on the market. If you type "Asterix", you may not open the desired telephony - the search will show you that it is a cartoon character.
What are the features of IP-PBX Asterisk
The main features of the software PBX for IP telephony – the Asterisk telephone station:
This IP-PBX is free.
Modern VoIP equipment can be successfully used to work with Asterisk.
The software has all the capabilities of traditional IP-PBX – voice menu, integration with CRM, etc.
The administrator can add necessary functions not provided by the basic package.
You can reload certain modules without stopping the application from running.
Asterisk installation is performed on computers with the Linux operating system.
The software can successfully operate in conjunction with any IP telephony provider.
Initially, IP telephony Asterisk supports IP protocols H.323, SIP, SCCP, partially MGCP, and you can add any others. Asterisk also has its own IAX/IAX2 protocol.
Hardware requirements and security
Here it is necessary to say first of all that the system resource requirements of the software PBX for IP telephony Asterisk are low, the software can work even on a weak computer. This eliminates the need to spend money on expensive hardware. The processor may not be the most powerful, and the minimum amount of RAM is 2 GB.
This is certainly not a reason to go to extremes and trust a computer that is too old. If the software freezes, the company will be left without communication with clients. The right decision would be to run the PBX on fault-tolerant hardware.
For calls, you can use:
IP phones;
regular phones with IP gateway;
computers with software for calls;
smartphones with an application.
Asterisk telephony is protected from hacking and attacks on open ports. When used offline, data confidentiality is ensured.
Main functional capabilities
IP telephony Asterisk gives businesses many useful functions and tools:
Multichannel – simultaneous reception of a large number of calls.
Integration with a CRM system for quickly obtaining information about a client during a call.
Recording conversations to monitor employees and analyze customer complaints.
Placing multiple telephone lines on one SIP login.
Connecting any virtual numbers, including regional or 8-800.
Interactive voice menu (IVR) for quick connection of the client with a specific department.
Voice greeting, customizable according to individual scenario.
Creating voice messages for operators if a subscriber has been waiting for a response for a long time.
Customizable queue of incoming calls and distribution between operators.
Benefits of Asterisk
Among the main advantages, savings are certainly highlighted. Buying a “hardware” telephone station costs several times more. You can connect to the company’s internal networkremote office, located even in another country - and all this is free. You only have to pay for the Internet and for the services of IP providers. As a communication provider, you can choose any provider - both VoIP and analog.
The number of numbers and channels supported by the PBX for IP telephony,unlimited, so a company of any size can be equipped with telephony.
They give a serious advantageflexibility and scalability, which distinguish this software IP-PBX. With a conventional PBX, increasing the number of users or adjusting functionality may require complex settings and purchasing new equipment.
Increase sales with the UIS communications platform
A reliable cloud telephony operator: own number capacity and technical support No. 1 on the market.
Manage communications, control employees, automate and increase sales.
Our own end-to-end analytics system will improve the efficiency of marketing and link it with sales.
Get a consultation
Asterisk Implementation
You will face several dilemmas. First, there are 2 options for implementing a software PBX. The main option is"flat" Asterisk, which is controlled via the command line. Another way isAsterisk telephonywith a web interface (there are many interfaces today). The first is more flexible, the second is more transparent in terms of settings. For sales departments with a complex call queue scheme, it is recommended to use the "flat" version.
The second dilemma is what to choose as a platform for Asterisk: your own local server or a cloud PBX. If you want to work with IP telephony on your own capacities, make sure that your equipment is in good working order and up-to-date.