Don't be afraid to refer the customer

Telemarketing Marketing Forum, professionals share tips, scripts, and insights on running successful campaigns. From lead segmentation to refining outreach techniques, our community provides the tools and knowledge to improve results.
Post Reply
tanmoy667
Posts: 6
Joined: Mon Dec 23, 2024 3:35 pm

Don't be afraid to refer the customer

Post by tanmoy667 »

Pulmonologists, pediatricians, ENT specialists, name the area of ​​expertise and there is a specialist. Although every doctor has a certain medical basis, a pulmonologist will not be able to help you with your intestinal problems. Every field has its own specialists. No one is surprised if you are sent from one specialist to another. We find it normal that a GP does not know everything about a specific syndrome and we understand if he cannot help us and issues a referral.

However, this understanding is not always there in our own field of work. This is a problem that is not so much with the customer, but mainly with us marketers ourselves. We always want lista de emails to help the customer with everything and often have difficulty admitting that we have no experience with something or cannot do something (well). Although this dedication is of course a credit to us, it is also not a disaster as an agency or independent marketer if you cannot help one of your regular customers with a new request. Not every marketer knows how to edit a video and not every copywriter understands how Google Ads works.

Does one of your clients want to expand their online presence and are you unable to implement the desired expansion? Then find another freelancer or another specialized agency that can do it and refer your client. You are the expert in your field and you do not have to be ashamed that you cannot do everything. Just like the general practitioner is not ashamed that he cannot place a knee prosthesis.

Enough lessons to help you understand and serve your client even better, right? Put on your white coat and sit down with your client. Make the right diagnosis and set up a suitable treatment plan.
Post Reply