Isicwangciso esilungileyo sokufowuna abandayo kufuneka siqulathe indlela yokuvula umnxeba enobubele nengathathi hlangothi. Ukubulisa ngokufudumeleyo, ukuchaza isizathu somnxeba wakho ngokucacileyo nangokufutshane, kunye nokubuza ukuba lixesha elifanelekileyo na ukufowunela, kuya kunceda ukwakha ubudlelwane obuhle nomamkeli womnxeba. Ukubeka emgangathweni ukuzimasa iimfuno zomamkeli ngokucokisekileyo, kunokukunceda ukutshintsha umnxeba wendabuko ube yingxoxo ephumelelayo, ebonisa umdla wakho wokuncedisa.
Kubalulekile ukusebenzisa imibuzo evulekileyo ethatha inxaxheba yomamkeli womnxeba, endaweni yokubuza imibuzo ephendulwa ngemaqondo athile nje. Le ndlela inokwenza ukuba uncokole nabantu ngokubanzi, uveze iimfuno zabo ngokugqibeleleyo, kwaye ubakhuthaze ukuba bathethe ngakumbi malunga neemfuno zabo. Xa umamkeli eziva eqondwa kwaye ethethwa, amathuba okuba avume ukuba asabele kwintengiso yakho anyuke kakhulu. Ukuthatha ingqalelo kwiimpawu zomzimba (ukuba umnxeba usekwi-call video) kunye nolwimi lomzimba ekufowuneni ngenombolo yeselula nazo ziyanceda.
Ukufowuna abandayo akufuneki kube ngumsebenzi owuxhalabisayo okanye owonakalisa ukuzithemba kwakho. Kufuneka ube nesibindi sokwamkela iimpazamo kunye nokuphendula ngendlela enobuchule xa umamkeli engekho nomdla okanye engathandi umnxeba wakho. Ukugcina ukhuthazekile, nokuba uyekile umnxeba ngamanye amaxesha, kuya kukunceda uphucule indlela yakho kwaye ufezekise impumelelo ngakumbi ngokuhamba kwexesha. Ukufunda kwiziphumo zakho kunye nokufuna iingcebiso kubahlobo okanye abaqeqeshi kuyakwandisa izakhono zakho zokufowuna.
Ukuba ufuna ukwenza umsebenzi wakho ube lula ngakumbi, sebenzisa izixhobo zetekhnoloji ezifana nezicelo zokulandelela iintlanganiso kunye neCRM (Customer Relationship Management). Ezi zixhobo zikunceda ukulawula ulwazi lwabathengi, ukulandelela iinkcukacha zomnxeba, kunye nokulungiselela iintsuku kunye nexesha lokufowuna. Ukusebenzisa ezi zixhobo ngokufanelekileyo kunceda ukuphucula ukusebenza kwakho kunye nokwenza ukuba wonke umnxeba ube nentsingiselo ngakumbi.
Ekugqibeleni, ukulandelela umnxeba wakho ngexesha elifanelekileyo kunye nokuthumela i-imeyile okanye umyalezo obulela umamkeli ngomzamo wakhe wokuthetha nawe kungayikhuthaza inkqubo yokwakha ubudlelwane obuhle, obuqinisa amathuba okuba akhethe wena njengomthengisi okanye umboneleli. Amacebo okufowuna abandayo asebenzayo akufuneki abe nzima kakhulu, kodwa kufuneka aqwalasele iimvakalelo zomntu othetha naye, ahlale ecacile, kwaye abe nesicwangciso esihle sokufikelela kwinjongo yakho. Ngale ndlela, unokufumana impumelelo kwiingxoxo zakho zokuqala nezibonelela ngesiseko esihle sokukhula koshishino lwakho.