Why do you need a call label?

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UIS Company is constantly expanding its telecommunications capabilities and creating an excellent platform for its clients to achieve new victories. That is why our virtual PBX is distinguished by many interesting options and solutions.

Call label is a virtual PBX function that allows you to malaysia phone numbers program keys and mark each call with a number from 0 to 9. This technology is currently used by many marketers, as it allows you to identify the effectiveness of each advertising source online. For example, calls from a website will be marked with the number 1, from TV advertising - 2, from a newspaper page - 3.

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When using such a function, data on all calls is stored in special reports. Accordingly, the manager has access to detailed information on each advertising campaign during any time period (year, month, day). The only exceptions will be those calls that the manager did not press the required mark when answering.

In addition to reports, an important advantage of the service is the ability to assign tags to each call. This allows you to divide incoming calls into groups. For example, targeted and non-targeted.

Each operator's conversation with the client is automatically recorded , which allows the manager to identify shortcomings and weaknesses in the work of your employees after listening.

The call tag also helps to use feedback with those whose signal remained unanswered. During the conversation, you can find out key points: why the client was unable to get through, what question he wanted to ask, and how relevant this person's interest in your services is now. In some cases, such feedback helps to make a purchase or place an order.

The Call Label feature is a major step towards improving the efficiency of your company.